billing policies
terms and conditions

pre-sales questions
getting started
online support
support request


Frequently Asked Questions

Hosting Features

1. Web space
11. FrontPage extensions
2. CGI directory
12. MS Access database
3. Control panel
13. MS SQL database servers
4. Data transfer
14. POP mailboxes
5. Domain name registration
15. RealAudio/Video
6. E-mail aliases
16. Shopping cart
7. E-mail autoresponders
17. SSL secure server
8. E-mail forwarding
18. Statistics
9. FTP access

Web Hosting

1. What does Web hosting mean?
6. What does unlimited e-mails mean?
2. Do you offer Internet access?
7. Can I run executable files on your servers?
3. Can I change my hosting plan?
8. How long does it take for a Domain to be active?
4. How can I access my Web site?
9. How do I upload my files to the server?
5. Domain Pointer
10. What does unlimited hits and transfer mean?

Administrative Accounting

1. Changing plans
7. Can I resell e-mail on my account?
2. Can I resell space on my account?
8. How do you bill me?
3. How do I place an order?
9. How can I pay for my site?
4. Do you have a reseller program?
10. How long does it take to open an account?
5. What is the minimum contract?
11. Refund policy
6. Are discounts available?
12. Cancellation